Getting Started

Consumer Code
All of the country’s major wireless carriers and most regional and local wireless service providers have committed to the voluntary “Consumer Code for Wireless Service.” It’s the industry’s effort to help consumers make informed choices when selecting and managing their wireless service. The Code’s signatories must adhere to its 10 points, including commitments to disclose rates, additional taxes, fees, surcharges and terms of service; provide coverage maps; make customer service readily accessible; and allow a trial period for new service. 

Plan Selection
One of the beauties of wireless service in America today is the vast amount of choices you have, including what kind of service plan you want. Carriers want your business!  That’s why they offer you a variety of plans, so you’re able to find the one that best fits your needs. In this section CTIA provides tools to help you figure out which plan is right for you.

Device Selection
Wireless devices also come in many varieties to accommodate your business and personal needs. Deciding what functionality you want from your wireless device is an important step in choosing the best one for you. See what helpful hints we have to share in selecting the device that is right for you.