CTIA–The Wireless Association® Statement on the FCC’s Consumer Survey on Broadband Speeds

WASHINGTON, DC – In response to the FCC’s Consumer Survey on broadband speeds, CTIA-The Wireless Association® President and CEO Steve Largent issued the following statement: 

“CTIA is pleased the FCC’s survey confirmed what numerous other third-party surveys have concluded: that 92% of American consumers are satisfied with their wireless service. As a result of the billions of dollars spent annually to improve wireless network coverage and speed, consumers continue to benefit from an increasingly robust wireless broadband experience and reap the benefits of this innovative wireless ecosystem.

“As the Commission seeks comment on wireless broadband networks speeds, it will find that the variety of factors that wireless network engineers contend with every day – such as congestion, the mobility of wireless subscribers, weather conditions and the consumer’s chosen wireless device – all bear on the speeds a consumer receives, by the second, on a wireless broadband network.  Since the wireless broadband environment is constantly changing, it is difficult, if not impossible, to provide a speed-certain for all consumers on a wireless network. Instead, wireless providers offer consumers a range of typical speeds that more accurately mirror the wireless broadband experience and they continue to aggressively invest to provide ever-faster speeds for their consumers. 

“CTIA looks forward to working to educate the Commission on the complexities of mobile wireless networks and the dynamic competition that drives providers to continue to bring cutting-edge services to U.S. consumers.”

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CTIA-The Wireless Association® (www.ctia.org) is an international organization representing the wireless communications industry. Membership in the association includes wireless carriers and their suppliers, as well as providers and manufacturers of wireless data services and products. CTIA advocates on behalf of its members at all levels of government. The association also coordinates the industry’s voluntary best practices and initiatives, and sponsors the industry’s leading wireless tradeshows. CTIA was founded in 1984 and is based in Washington, DC.